Artisan Ethnic Indian Jewelry

FAQs

Question: What materials are used in Jaypore jewelry?

Answer: At Jaypore, we believe in using only the finest materials to create our jewelry. You’ll find exquisite pieces made from silver, gold, and brass, adorned with stunning semi-precious stones like labradorite, quartz, ruby, moonstone, and pearls. Each piece is carefully crafted to ensure both beauty and quality—perfect for any occasion!

Question: Is the jewelry suitable for sensitive skin?

Answer: Absolutely! We prioritize your comfort as much as we do style. Many of our pieces are crafted from hypoallergenic materials, such as sterling silver, to cater to those with sensitive skin. We recommend checking the product descriptions for specifics to ensure a worry-free wear!

Question: How should I care for my jewelry?

Answer: Caring for your Jaypore jewelry is a breeze! Simply keep your pieces in a cool, dry place, away from direct sunlight and humidity. Use a soft cloth to wipe them clean after wearing, and store them separately to prevent scratches. With a little TLC, your jewelry will shine beautifully for years to come!

Question: Can I wear this jewelry every day?

Answer: While our jewelry is crafted with durability in mind, we suggest saving some pieces for special occasions to maintain their magic! However, many of our designs are versatile enough for daily wear. Just make sure to follow our care tips, and you’ll be good to go!

Question: How do I know what size I need?

Answer: Sizing is super important! For bracelets and bangles, we recommend measuring your wrist circumference and adding a little extra room for comfort. For rings, you can use a simple ring size chart or visit a local jeweler for a quick measurement. If you're still unsure, feel free to reach out to our customer support team—we’re here to help!

Question: What if my jewelry arrives damaged?

Answer: Oh no! We want you to love your new jewelry. If your piece arrives damaged, please contact us within 48 hours of receiving your order with a photo of the damage. We’ll work quickly to make it right, whether that means a replacement or a refund. Your happiness is our priority!

Question: Do you offer gift wrapping?

Answer: Yes! We know that presentation matters. If you’re purchasing a gift, let us know, and we can wrap it beautifully for you. Our thoughtful packaging adds that special touch, making your gift even more memorable!

Question: Can I return or exchange my jewelry?

Answer: We want you to be thrilled with your purchase! If you’re not completely satisfied, you can initiate a return for defective or incorrect items within 7 days of delivery. Unfortunately, we don’t offer exchanges, but once we receive your return, we’ll issue a refund to your original payment method. Check out our Returns Policy for all the details!

Question: How long does shipping take?

Answer: We’re excited to get your jewelry to you! Typically, orders are shipped within 7-10 business days. You’ll receive a tracking number as soon as your package is on its way. Keep an eye out—your new treasures will be arriving soon!

Question: Do you have a loyalty program?

Answer: Yes, we do! At Jaypore, we love to reward our loyal customers. Sign up for our newsletter and become part of our family to receive updates, exclusive offers, and even discounts on future purchases. It’s our way of saying thank you for supporting our mission of bringing exquisite handcrafted jewelry to you!